TERMS AND CONDITIONS OF THE RESERVATION

INTRODUCTION

Before making use of the rest of the issues on our website, please read this document that regulates our relationship and the conditions of your reservation. You should also read our policy of "Cookies", "Privacy" and regulations on Data Protection collected on the web.

By making your reservation through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts, and you accept the conditions that arise from this electronic contracting, which will be governed, first, by these Conditions and in what is not foreseen, by the provisions of the legislation of the place where the apartments are located. At your choice, you may print and / or archive these conditions.

In the case of not being satisfied with these conditions, it is understood that you do not accept them and therefore can not, and should not, continue to use our website, or continue with your reservation.

The web allows you to choose the texts that appear in it in different languages, being the default language that will appear, the one of the place where you are located. However, you can choose any of the other languages that are offered according to your preference.

Through the email that appears in the following section of "our data", we are at your disposal for any questions that may arise, or to pick up any suggestion or recommendation you wish to send us.

OUR DATA

The use of this web page and the reservations that it carries out link it with the company Lázaro Sanz Alojamientos, S.L. with CIF B- 98885874, which has its registered office in Valencia Calle Padre Luis Navarro, 3. Thereafter La más bonita. Our telephone number is 0034 963811000 and email apartments@lamasbonita.es.

PRICE AND PAYMENT POLICY

The prices and conditions of your reservation, are those that appear on the web, at the time of contracting the same, however, the Company has the power to change these prices and conditions at any time, although, if you have already completed your reservation, these modifications will not affect you, being applicable to those in force at the time of taking the same.

The published prices include laundry services, responsible consumption of the services and supplies of the apartments, local taxes and final cleaning under the conditions indicated in the corresponding section. If you want a change of bed linen or towels during your stay, you must communicate and agree with the Company, as an additional service not included in the price and therefore must be supported separately, as well as the transport service of occupants and luggage, on arrival or departure, between the apartment and the airport or railway stations indicated on the web.

We are not responsible for the veracity of the information offered by third parties, regarding services on infrastructure, facilities of the environment, public transport, shops, restaurants, sports facilities, public beaches, etc., since this is not part of our obligations, nor does it depend on the Company. Those responsible for these services, shops, facilities, will be those who decide on their opening hours, conditions of use, etc. Likewise, any information published on our website regarding recommendations for third-party services are not included in the price and are subject to possible variations of those responsible for such services for whose commitments we are not responsible.

When making a reservation it is understood that you are authorizing the Company to charge your bank account, through the data of your credit card, the amount of your stay or your reservation and the penalties that may be imputable according to the contracted conditions .. If your stay has been agreed for the months of July and August, 50% of the price of your stay can be charged to your account at the time of booking and the remaining 50% two days before the date expected of your arrival. In the other cases at the time of reservation will be charged, the amount equivalent to the first night. The rest of the amount of the stay will be charged in an interval of between one and three days before the expected date of arrival at the establishment.

Only customers staying in the apartments Cala Bonita or Cala Blava will be entitled to a "Welcome Pack" consisting of a gift card worth € 20 that can be used only in our restaurant Patacona, or for breakfast It is advertised on the web as included or at any other time of your stay. If the amount of their consumption exceeds € 20, the rest of the amount will have to be paid directly by the customer in cash at the time of consumption. We are not responsible if at the time of consumption chosen by the client there is no table available at the premises.

The general conditions of use of this "Welcome Pack" card are printed on the folder where the card is delivered.

HOW TO MAKE A RESERVATION AND MODIFY IT

Making a reservation is very simple, just follow the online procedure and let yourself be guided by our website. First you will have to choose the type of residence you need, the chosen period, your personal data, your credit card information, and confirm the payment. You must take into account that your reservation is not guaranteed by the Company, until you do not make the initial payment of it.

If at this time or at a later time, you want any additional or additional services that are offered on the website, such as cradle, disabled access, extra cleaning, etc. You must indicate this to inform you if it entails an additional cost, the amount thereof and, where applicable, the availability.

In the 24 hours following the moment you have made your reservation you will receive an email confirming that it has taken place and its conditions. The instructions to be followed to access the apartment will be received by email the same day of your arrival at 12 noon. The entrance is through an access code since we do not have reception.

As required by law, due to our activity we are obliged to send the daily passengers back to the Police, and for this reason it is necessary that you e-mail us at apartamentos@lamasbonita.es a copy of your identity document and that of the persons They are going to stay in the apartments and they are of legal age. Without prejudice to your sending and during your stay we do not reserve the right to verify that the identity documents you have sent us coincide with the users of the apartments. Given the relevance of this regulation, your failure to comply with these duties entitles us to cancel your reservation and return 50% of the amounts received for any reason.

The operations derived from the reservation, will be understood carried out in the social address of Lázaro Sanz Alojamientos, S.L. (LMB) and the data provided by you constitute proof of your commitment to the reservation. Reservations made through the website only accept the VISA, Mastercard credit card as a means of payment. By authorizing the payment and entering your personal codes, you are confirming that the credit card is yours, leaving the Company exempt from any responsibility for the means of payment.

Any payment problem when making the reservation for any error can contact us through the email apartments@lamasbonita.es to make the reservation manually through bank transfer. In this case, the full payment of the reservation will have to be made.

To minimize the risk of unauthorized access to our website, your IP data and, in particular, that of your credit card can be encrypted. Credit cards will be subject to verifications and authorizations by the issuing entity, but if said entity does not authorize payment, it is understood that the reservation has not been properly completed and you may lose your reservation without the Company be responsible for this, for which we request that before your transfer, confirm the charge in account, and / or the conformity of your reservation, being able to contact at any time with the Company through the e-mail provided.

During the months of July and August, the minimum reservation period is 2 consecutive calendar days. You can not make your reservation without completing the obligatory information for the transaction and for the identification of who makes the reservation and of the other occupants, nor can you make any null or fraudulent reservations, therefore, if we reasonably consider that a reservation of this reservation has been made nature, we will be authorized to cancel it and inform the relevant authorities, losing the amounts delivered as a reservation.

Modifications in reservations. If after making a reservation, you want to change some of your preferences, about the characteristics of the apartment, occupancy dates or number of occupants, this will be possible depending on the availability that exists and the price that will be applied will be with respect to the moment make the modification. Exceptions to the above are the reservations for the month of July and August, which must previously agree with the Company through the email provided.

Before attempting to modify your reservation, we recommend that you review the conditions for cancellation of reservations that are contained in the corresponding section in the event that when attempting the modification you had to cancel your initial reservation, without the possibility of making a new reservation.

IDENTIFICATION OF THE OCCUPANTS

In any case, and in addition to the foregoing, the Company reserves the right to request the display of identification documents or the identification of other occupants when accessing the apartment, or during their stay.

Since the obligation of identification is a legal requirement, in case of non-compliance, the Company may cancel its occupation immediately, without obligation to return the amounts received and without any additional compensation or compensation, bringing this situation to the attention of police.

POSSIBILITY OF CANCELLATION BY THE CUSTOMER

If you cancel your reservation at least 14 calendar days before the scheduled date of entry, there will be no cost, and any amount that you had anticipated will be refunded.

If you make the cancellation with an advance of less than 14 but it is not the same day scheduled for your arrival, you will not be refunded the amount of the reservation. As for reservations for the months of July and August, the minimum notice will be 30 calendar days.

If the day scheduled for your arrival does not appear or communicate the impossibility of occupying the apartments, you will be charged the full amount of your stay, for which reason the Company will proceed to charge the pending amount. The same effects and the same cancellation will be understood to occur when, once the apartment is occupied, you wish to suspend your stay and leave it before the agreed period.

If you wish to cancel your reservation, the effective cancellation date will be the day you notified it through our website or if you do not attend it will be considered canceled on the day of expected entry. If the scheduled day of your arrival does not occupy the apartments before 24 h. On the same day, the company will have the right to sell the remaining reserved days for sale, even if the reservation was made as a penalty.

There is no justified reason for the cancellation of your stay that entails the return of the reservation, the impossibility of arriving on time due to transportation problems, adverse weather conditions or for various personal reasons or force majeure. If you want to preserve these incidents, you must hire travel insurance on your own.

POSSIBILITY OF ANNULMENT BY THE COMPANY

In the event that for extraordinary reasons beyond the Company's control it is impossible to occupy the apartment, the Company will offer you, through the email address you have given us, the possibility of canceling your stay, or replace it with a stay in another apartment. analogous conditions that we offer. If we do not obtain a response within a maximum period of 48 hours, we understand that your intention is to cancel your reservation, in which case the amounts delivered will be returned without the right to any other type of compensation or consideration.

ON THE OCCUPATION OF THE APARTMENT

The reserved apartments will be at your disposal from 4pm on the day scheduled for your arrival, and must be evicted on the agreed day, before 12 a.m.

Exits that exceed this limit of use, will lead to an increase in the price of € 40 / h. If this excess has not been notified and agreed with the Company, it will be understood as an unauthorized period and will be sanctioned at a rate of € 40 / h. Requests to enter before the scheduled time to the apartment will have to be agreed with the company previously as they will be subject to the previous reservation in that apartment. They are not admitted if it had not previously been agreed with the Company. The apartments you have booked will be delivered in good condition, with the usual goods and appliances and with the necessary bed and bath linen. If there is any damage or deterioration when you access the property, you must notify it immediately.

When you finish your stay you must deliver the property in the same conditions in which you received it with the proper wear and tear of proper use.

In the apartments, only the people specified in your reservation, (including children and babies) will be allowed to stay, not being allowed to enter animals, or people other than those who had registered as users.

In case of over-occupancy, or unauthorized entry, of unregistered persons or animals, the Company is authorized not to give you the access keys and / or to recover them immediately during your stay, with the right to charge 100% of the price agreed and compensation for damages that is quantified at least € 300 plus any damage that may be caused. However, if the Company accepts this new occupation, you can invoice the stay of these people in an additional way with an increase of 20% over the usual price and also without the need for prior acceptance.

During your stay you should be careful with the use of the apartment, and avoid causing inconvenience to neighbors, especially noise or annoying odors. In the same way, the celebration of events, parties or meetings in the apartments and access areas is prohibited.

Before the eviction must close all doors and windows, turn off electronic devices and acclimatization, leaving the apartment in the same conditions you found it.

In the event that you breach the previous prohibition, you will be sanctioned with the cost of the damages caused. Likewise, when the obligation to deliver the apartment under normal conditions is not met, the cost of its adaptation will be made by the Company being charged to your account.

TAX ON ADDED VALUE AND BILLING

The price published on the website has the VAT amount applicable for Spain. If the client does not have the status of VAT taxpayer, which must be duly accredited, since the special regimes of the Canary Islands, Ceuta and Melilla are applicable to them, since they are non-EU clients of the European Community, where applicable, they will apply the price after deducting the amount corresponding to VAT.

The invoice of your reservation will be automatically sent to you but you can request it once the full payment of the contracted service has been made, crediting us with the necessary data for it (Identification document, address, and company name). The request for your invoice can be made through the mail apartments@lamasbonita.es, having the possibility of printing it yourself.

INDUSTRIAL AND INTELLECTUAL PROPERTY

The fact of making a reservation through our website does not allow you to make use of the marks or images that are contained in it, given that their ownership corresponds to the Company. You can only download information about your reservation or contact information from the Company's website. Likewise, the use of the images of the apartments that can not be used for any commercial or advertising purposes, without the express authorization of the Company, is not authorized.

In case you want to make a professional photo session in any of the apartments you can claim the relevant rates in the mail apartmentos@lamasbonita.es

LINKS FROM OUR WEB PAGE

Any links that have been incorporated into our website are provided solely for informational purposes, without any responsibility or control over the content of the web pages to which they refer. Therefore, the Company is not responsible for any damage or loss arising from its use, which must take into account if you use them.

WRITTEN COMMUNICATIONS AND ADDRESS OF NOTIFICATIONS

By using this website, you accept that the communications you have with the Company are electronic, indicating as email address for notifications, the email address that you have given us when registering in the system.

Derived from your consent to the use of this electronic means of communication, and given that the applicable regulations require that part of the information or communications that we send you is in writing, recognizes and accepts that any contract, notification, information and other communications that we send you electronically to the e-mail address provided, they comply with the legal requirements when recorded in writing.

This condition will not affect your rights recognized by law, nor will it replace those notifications that the law requires in an imperative way that they are carried out in another way.

ASSIGNMENT OF RIGHTS AND OBLIGATIONS

The commitment that arises between the parties when making a reservation is binding both for you and for the Company, as well as for our respective successors, assignees and assignees. Such rights and obligations may not be transferred, assigned, encumbered or transferred in any other way, without having obtained the prior written consent of the Company.

EVENTS OUTSIDE OF OUR CONTROL

The Company is not responsible for any breach or delay in compliance with the obligations assumed, when the same is due to events beyond our reasonable control or due to force majeure.

It will be understood that the obligations will be suspended during the period in which this circumstance is prolonged, and both parties will have an extension in the term to fulfill said obligations for a period of time equal to the duration of the impediment. For our part we will put all reasonable means so that this situation finishes as soon as possible or to find a solution that allows us to fulfill our obligations in spite of the adverse circumstances.

In the event that these events prevent you from enjoying your reservation on the scheduled dates and were not possible at a different time, you will be entitled to have the amounts paid back, although you will not be entitled to any other compensation or compensation.

LIABILITY FOR DAMAGES

The damages caused by the occupants or the persons with their authorization to access the apartments will be jointly and severally assumed by any of the occupants of the reservation. To this end, the Company, which has not requested a deposit prior to the occupation, may charge the amount of the damages incurred in the same credit card account and will be legally liable if necessary.

Although no deposit is made to use, and without prejudice to the responsibility assigned to you, you authorize the Company to charge your credit card, up to a maximum of 1,000 days, within 7 days of your stay. €, and without prejudice to any other liability that may arise, the amount of the expenses for the damages that you or the people who lodge with you cause.

PARTIAL NULLITY

If any of these Conditions or any aspect of the reservation commitment made are declared null and void by a final decision issued by the competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.

CLAIMS FORM

We have claim sheets available to our customers in our customer service centers, they can also request them, free of charge, through the website www.apartamentoslamasbonita.es, complete and deliver them by any means that proves their delivery and content of the information sent, or before the corresponding Consumer Agency.

APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and any effect derived from the use thereof will be governed by Spanish legislation.

For any dispute that arises or relates to the use of the website or the reservation that could be made, the parties submit to the mediation and arbitration service of the Chamber of Commerce of Valencia, whose processing and communication is carried out entirely "online".

EXTENSION OF EFFECTS

The rules contained in this text are applicable as of October 6, 2017, and will remain in force until they are published on the web other conditions, in whole or in part. However, customers who have made any reservation will be bound by the conditions that appear published at the time of making your reservation.

OTHER CONDITIONS

Through our website you can have access to other offers of companies in our group dedicated to the restoration activity, so you should know, that accessing our website and providing your data, those for restoration will be allocated to society owner of said establishments, the company Lázaro Sanz Restauración, SL with CIF B-98442197.

When you register on our website and even if you have not made any reservation, you can accept that you are sent information about offers or last-minute prices with the effects included in the Personal Data Protection section of the website.

In the same way, you authorize and designate as a means of notification the one of your electronic mail that you have given us when making your reservation, recognizing that you are notified of the communications that arrive to this email, except when it is not authorized by the law.